Pro Marketing is the done-for-you half of UpChannels. Instead of another dashboard to learn, you pick a package — social posting, Google Ads, Facebook Ads, a website, or an online store — and our team plans it, launches it, and reports on it while your staff keeps selling. It is built for small retailers and service businesses with nobody in-house to do marketing.
Every package is quoted before work starts and billed separately from your software subscription. See what the software itself costs.
Everything else in UpChannels is software you operate. Pro Marketing is the opposite: it is people. The Pro Marketing screen inside the app lists each package with its exact deliverables and a short form that starts the conversation; once a package is agreed, the work happens on our side — the posts, the campaigns, the build — and shows up in your own accounts. For an owner who is already writing orders, receiving stock, and scheduling deliveries, that is the difference between marketing that happens and marketing that stays on the list.
Most stores hire an agency that can only see clicks, because the register sits in software the agency has no access to. Here the marketing team and the platform are the same company, so the conversation about next month's budget starts from the orders your store recorded — including the sales that finish over the phone or at the counter, which no ad platform ever sees. There is no data to re-key between vendors and no third party to coordinate when a campaign changes.
Facebook and your Google Business Profile, posted to on a schedule you approved instead of whenever someone remembers.
Search and Performance Max campaigns built, tracked, and tuned for a store that sells locally.
Full-funnel Meta campaigns: the audiences, the creative, and the retargeting that brings a browser back.
A fast, responsive display site for a store whose current website is a Facebook page or a decade old.
An online storefront built around your catalog, for when a display site is no longer enough.
You connect your Google Ads account to UpChannels once, through Google's own sign-in — no password is handed over, and you can disconnect from the same screen whenever you want. Ads Insights then shows live data from that account: spend, clicks, impressions, conversions, cost per click, and a period-over-period comparison. The weekly view is the one that matters for a store. Each week's ad spend and clicks sit on the same row as the revenue your store recorded that week, the number of retail orders behind it, and the door traffic logged in your daily journal.
That is a week-level side-by-side, not per-sale attribution. UpChannels will not tell you that order #2402 traces back to one keyword. The combined campaign-and-sales screen is still in development and shows no sample numbers in the meantime, so nothing on it can be mistaken for your real performance. Facebook results come from the team's reporting — there is no Meta dashboard inside the app today.
Ads Insights is included on the Pro and Premium plans rather than Basic, so a store on the entry plan sees the team's monthly report rather than a live campaign screen. Compare the plans.
Some marketing does not need a person at all, and it is already part of the platform. These run off the orders and customer records you create anyway, which is why they keep working on the weeks nobody has time to think about marketing.
A day after an order is completed, UpChannels emails that customer a review invitation — by text as well when they have given SMS consent — then follows up on unanswered invitations every three days, up to two reminders, and stops. Every customer gets the same Google review link no matter what rating they leave, because rating-gated review funnels violate Google's policy. Those invitations ride the customer portal's notification sweep, so they need the Customer Portal (Pro and Premium) turned on for your store.
Build an audience out of your customer records — filter by when someone last bought and how much they spent, or pick names by hand — write the message, then send it now or schedule it for a date and time. Plans that include SMS come with a dedicated number for the store. More on SMS campaigns.
Connect your Google Business Profile and the reviews it collects are readable and answerable from inside UpChannels, so replies do not depend on someone remembering to open another tab. Loyalty programs run off the same sales data — points and rewards calculated from orders your store already recorded, with no separate loyalty system to reconcile.
Pro Marketing is the done-for-you marketing program inside UpChannels: a small retailer or service business picks a managed package — social posting on Facebook and Google Business Profile, Google Ads, Facebook Ads, a five-page website, or an online store — and the UpChannels team plans, launches, and reports on it instead of the owner doing it after closing. Because the same company runs the software behind the counter, Google Ads spend is read week by week against the revenue the store actually recorded, not against clicks alone, and the marketing that needs no person at all — review invitations after a completed order, scheduled SMS campaigns, loyalty — is already part of the platform. Each package is quoted before work starts and billed separately from the software subscription.
UpChannels is an all-in-one platform for small retailers and service businesses — sales, inventory, customers, scheduling, delivery, payments and finance in one system — and a real team that builds your website, runs your ads, and automates the busywork. Every capability below is included in the same subscription, with no integration to wire up between them.
The product moves faster than this page. UpChannels ships updates most weeks, so a description here can lag what is already in the software. Where the two disagree, the running product is the current version — tell us if you find one and we will correct the page.
Start your free trial today. No credit card required.
One system for the counter, the schedule, the truck and the books — and a team that will build the website, run the ads and take the busywork off you if you would rather not do it yourself. Start with the trial, or have us walk you through it first.
