UpChannels
Appliance Repair Solution

Expert management for
appliance repair services

Specialized appliance repair tools for diagnostic tracking, parts procurement, and warranty management.

Diagnostic tracking & repair workflow managementParts inventory & supplier procurement automationWarranty management & customer service coordination
Repair Calendar
Washer not draining β€’ 9:00a
Dryer no heat β€’ 1:00p
Refrigerator not cooling β€’ 10:30a
πŸ“…
🧭
Drag to reschedule β€’ Drop requests to create
Appliance repair

Built for Appliance Repair Excellence

Service Management

Appointment scheduling
and team calendars.

Schedule service calls, assign technicians, and track jobs in calendar, list, or map views. Built for high-volume repair teams.

Drag-and-drop reschedulingTechnician availabilityLive job tracking
🧾
Work Order: Refrigerator not cooling
🧊
Appliance: Samsung RF28R7351SR (French-door)
#
Model/Serial: RF28R7351SR/AA β€’ S/N: 0ABCD12345
πŸ”§
Issue: No cool on fresh-food side β€’ Likely evap fan/ice build-up
πŸ‘€
Technician: Alex R.
⏰
Time: 10/16/2025, 11:30 AM
πŸ“
Location: 990 N First St, San Jose, CA, 95112
πŸ“Š
Status: Scheduled
βš‘
Priority: Urgent
⚑
Duration: 120 min
🧩
Parts: DA97-15217D Ice Maker β€’ ETA 2 days
πŸ’΅
Estimate: Labor $180 β€’ Parts $129
πŸ›‘οΈ
Warranty: MFR 5-yr sealed-system (active)
πŸ“ž
Phone: +1 (456) 789-0123SMS
All Locationsβ–Ύ
Inventory Combined 103
Bulk Items 83
Trackable Items 20
Products
5
Available Qty
54
Trackable Items
24
Total Value
$7,800
Low Stock
1
πŸ’‘Mixed-Mode Inventory Breakdown
ProductLocationAvailable TotalTrackedBulkOn HandReservedStatus
Washer Drain Pump
SKU: AP-DP-001
Van #255071 In Stock
Dryer Heating Element
SKU: AP-HE-220
Main WH13310182 In Stock
Refrigerator Ice Maker Assy
SKU: AP-IM-774
Van #122021 Low
Oven Temperature Sensor
SKU: AP-TS-135
DT Store66060 In Stock
Dishwasher Door Gasket
SKU: AP-DG-512
Main WH28820324 In Stock
Inventory Management

Parts, serials,
and stock visibility.

Track common parts, manage compatibility, and prevent stockouts. Know what you have across vans and locations.

Search by product, SKU, serialLow-stock alertsLocation & truck inventory
Communications Hub

Centralize repair SMS
with work-order context.

Keep messages tied to each appliance job. Send booking confirmations, arrival windows, parts-ETA and warranty updates β€” all visible to dispatch and technicians.

Two-way SMS per work order (tech hand-off ready)Templates: confirm, arrival window, parts-ETA, reviewAuto-tag by appliance/model and warranty status

SMS Message Center

Auto-sync
Recent Conversations24
SJ
Sarah Johnson2m
Thanks for the HVAC service quote!
MC
Mike Chen15m
When can you schedule the repair?
LD
Lisa Davis1h
Perfect, see you tomorrow at 2pm
Hi! I received your quote for the HVAC service. Thanks for the quick response!
You're welcome! Would you like to schedule the service? We have availability tomorrow afternoon.
Type a message…
SJ
Sarah Johnson
VIP β€’ +1 (555) 123-4567
$2,840
6 orders

Google Business Reviews

Demo location β€’ 1 connected profile β€’ 74 total reviews
A
Alex M.
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Oct 7, 2025
Seamless purchase and delivery. Team was friendly and the process was quick. Highly recommend!
Press Enter to send your reply
J
Jordan A.
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Sep 13, 2025
Great service from the staffβ€”helped load everything and answered all our questions. Excellent experience!
Business Response β€’ Sep 22, 2025
Thanks so much for the wonderful feedback! We are thrilled you had a great visit and we appreciate you choosing us. We look forward to serving you again soon.
R
Riley P.
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Sep 1, 2025
Came by during a holiday and found the store closed. Disappointing since we planned the trip around it.
Business Response β€’ Sep 4, 2025
We're sorry we missed you on the holiday. We should have communicated more clearlyβ€”thanks for the heads up. We'd love the chance to make this right on your next visit.
Customer Reviews

Build 5-star
reputation.

Showcase great appliance repair experiences and reply quickly to improve local visibility and win more jobs.

Manage Google reviewsRespond with templatesTrack ratings over time

The product moves faster than this page. UpChannels ships updates most weeks, so a description here can lag what is already in the software. Where the two disagree, the running product is the current version β€” tell us if you find one and we will correct the page.

Ready to upgrade your
retail business management?

Start your free trial today. No credit card required.

Free 14-day trial
No setup fees
Cancel anytime

One system for the counter, the schedule, the truck and the books β€” and a team that will build the website, run the ads and take the busywork off you if you would rather not do it yourself. Start with the trial, or have us walk you through it first.

UpChannels