UpChannels
Catalog Management

Organize your
entire catalog

UpChannels holds every product you sell and every service you offer in one place — priced, categorized, and ready to drop onto an order.

Products and services on the same order
Search by name, SKU, brand or tag
Variants, vendors, weights and dimensions

Create New Product

Product Name
Description
SKU
Barcode
Category
Electronics
Brand
UpPhone
Product has variants/options
Track Inventory
Active Product
Products & services

One catalog for what you stock and what you do

Products

One product record holds
SKU, cost, price, and photos.

Every product you add to UpChannels carries a name, SKU, barcode, model, category and brand, its cost price, retail price and MSRP, weight and dimensions, image URLs, and the vendor you buy it from — with that vendor's own SKU, lead time and minimum order quantity.

SKU, barcode, model and brand on every record
Cost price, retail price and MSRP side by side
Nested categories, plus your own brand list
Variants for size, color or capacity, each with its own SKU
Products Catalog
ProductCategoryInventoryCostRetail PriceMSRPStatus
HVAC Air Filter 20x25 (MERV 11)
SKU: FILT-20x25-M11
HVACLow Stock$14.50$24.99$29.99Active
Programmable Thermostat
SKU: THRM-PRG-7D
HVACIn Stock$39.00$79.99$89.99Active
Bike Tire Lever Set (3-Pack)
SKU: BK-LEVER-3PK
BikeOut of Stock$8.75$14.95N/AActive
Coil Cleaner (1 Gallon)
SKU: CLN-COIL-1G
CleaningIn Stock$11.00$21.99$24.99Active
Mower Blade Set (Commercial)
SKU: LWN-BLADE-SET
Lawn CareLow Stock$62.00$99.00$119.00Inactive
Services

A service profile sets
price, rate and duration.

Every service you sell — an install, a repair, a tune-up, a cleaning — gets its own profile with a base price, an hourly rate, an estimated duration in minutes, and a service type you define. An order line can point at a service instead of a product, so one ticket bills the unit and the work that goes with it.

Base price and hourly rate per service
Estimated duration in minutes
Your own service types, reusable across jobs
Products and services on the same order
Services Catalog
HVAC System Installation
Active
Install new residential HVAC unit with testing and commissioning
$1,200 base
$180 hourly
180min
Landscape Design Consultation
Inactive
On-site walkthrough and a planting plan with costs
$150 base
$0 hourly
60min
Seasonal Maintenance Tune-up
ActiveRecurring
Clean coils, check refrigerant, replace filter, and safety check
$129 base
$40 hourly
90min
Furniture Assembly & Haul-away
Active
Assemble the new piece and remove the old one responsibly
$199 base
$50 hourly
120min

Find any item, and see which ones actually sell

Search by name, SKU, brand or tag

Search the catalog by product name, code, SKU, brand or tag, then narrow by category, status and stock level. Inventory search goes further and matches barcodes and serial numbers.

Know your best sellers

The sales report ranks best-selling products and best-selling services by revenue and units sold, drawn from these same records — no separate reporting tool to set up.

Common questions

Catalog questions, answered

Can I keep products and services in the same system?
Yes. Products live in the catalog with a SKU, a cost price and a retail price; services are separate records called service profiles, each with a base price, an hourly rate and an estimated duration. An order line in UpChannels can point at either one, so a single ticket bills the water heater and the installation that goes with it.
How do I get my existing product list into UpChannels?
Upload a CSV on the catalog's Bulk Import tab. Download one of the two sample templates — required fields only, or required plus recommended — fill it in, and every row is mapped and validated on screen before anything is written. Rows whose SKU or barcode matches a product you already have are marked as a merge, so only the columns you supplied overwrite existing values, and any category or brand named in the file that does not exist yet is created for you.
Can one product have sizes or colors without creating a separate product for each?
Yes. Switch on variants and define attributes such as Size, Color or Capacity with their values; UpChannels generates one variant per combination, and each generated variant carries its own SKU and its own price adjustment against the parent product. You can deactivate a single variant without touching the rest.
What happens when a product has to be tracked by serial number?
Turn on "Requires serial number" on the product and every unit of it has to arrive with a serial at receiving. From then on that unit is tracked individually rather than as a count — available, reserved on an order, sold, delivered — and the serial is recorded on the order line it left on, so you can search a serial later and see where it went.
Can I put a whole category on sale without editing every product?
Yes. Pricing rules apply a percentage discount, a fixed amount off, or a fixed override price, and each rule targets a single product, an entire category, a promotion, or a volume break with a minimum quantity or order value. Every rule has an active switch, so a promotion can be turned off without being deleted or rebuilt.
Do I need the most expensive plan to manage products?
No. Product Management is included on every UpChannels plan, Basic upward, along with the searchable, filterable catalog and bulk import. Two catalog conveniences are Premium only: exporting to CSV, and the grouped view that stacks the catalog by category, brand, status or price band. See what each plan includes.
Where do product photos come from?
You add them by web address — one primary image URL plus as many additional image URLs as you want on each product — which suits stores whose supplier or manufacturer already hosts the product shots. There is no image uploader on the product form today, so a photo that only exists on your phone has to be hosted somewhere first.

Product Management is one part of UpChannels

UpChannels is an all-in-one platform for small retailers and service businesses, and Product Management is where everything you sell is defined: name, SKU, barcode, model, category, brand, cost price, retail price, MSRP, image URLs, and variants such as size or color. Services are records too — service profiles with a base price, an hourly rate and an estimated duration — so one order can bill a unit and the work that goes with it. Product Management is included in every plan, and marking a product as serialized makes UpChannels require a serial number on each unit received.

UpChannels is an all-in-one platform for small retailers and service businesses — sales, inventory, customers, scheduling, delivery, payments and finance in one system — and a real team that builds your website, runs your ads, and automates the busywork. Every capability below is included in the same subscription, with no integration to wire up between them.

See plans and pricingEverything the software doesSetups by business type

Works with

The product moves faster than this page. UpChannels ships updates most weeks, so a description here can lag what is already in the software. Where the two disagree, the running product is the current version — tell us if you find one and we will correct the page.

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retail business management?

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One system for the counter, the schedule, the truck and the books — and a team that will build the website, run the ads and take the busywork off you if you would rather not do it yourself. Start with the trial, or have us walk you through it first.

UpChannels