UpChannels
Quick Facts & To-Do
Every plan

The week at a glance,
and what needs you.

UpChannels Quick Facts puts this week's sales, stock, money, schedule, team and customer figures on one page, each against the same stretch of last week, next to a To-Do list with a button to each fix. On the Works board, every to-do becomes a card in the right person's queue.

Every tile opens the page its figure comes fromTo-dos sorted most urgent first, at most two buttons eachA task board with your own steps, and an SOP for each
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Get Started → Quick Facts, Team → Works

From the figures to the work

Two cards side by side — the figures and the To-Do — and under them a short look at the team's task board. Every plan, every role.

The figures

Each figure against
the same stretch last time.

The This Week card groups small figures in rows — Sales, Operations, Finance, Schedule & Delivery, Team and Customers — each with a ▲ or ▼ against the same stretch of the last period, up to the same time of day. Hover a tile for what it counts; click it for the page behind it. A row shows only when your store uses that part of UpChannels, and profit figures are for owners and managers on Pro and Premium.

Week or Month, starting Monday or Sunday, in your store’s time zone
Green when a move helped, red when it hurt — so rising Returns is red
Revenue goal for owners and managers; My target for each person
A location picker when you have more than one store
To Do

What needs you,
most urgent first.

Beside the figures, the To Do card lists what needs you, most urgent first: a red bar for urgent, amber for soon, blue for when you can. Each row names the job, gives one line of detail, and carries at most two buttons that open the exact list or record to fix. When nothing is due, it says “Nothing needs you today ✓”.

Unpaid balances, refunds owed and customers waiting on you
Deliveries to book, service work and purchase orders to receive
Low stock, aged stock and price tags that show an old price
Drawers left open, and timesheets and pay waiting on the owner
Works board

Every to-do
becomes a card.

Team → Works is the store’s task board. The columns are your workflow steps, in your words; the lanes are your team’s roles. Every To-Do row arrives on its own as a card tagged Auto · Quick Facts, in the queue of the role that usually handles it, and closes itself when the row clears. Staff see their own cards and their roles’ queues; managers and the owner see the whole store.

Your own columns: rename To do, In progress and Needs review, up to 12
Lanes named for your team roles, then Owner, Manager, Staff, Unassigned
Board by role, Board by person, My work and List
+ Add task for yourself, a teammate or a role’s queue
Steps and SOPs

How we do this step,
on every card.

Each column has a short written procedure — how your team does that step — and every card in the column shows it under “How we do this step”. An auto card links to the page where the real list is worked, so the person who takes it goes straight there. A new hire reads the step on the card instead of asking.

An outline to start from: Before you start, Steps, Done when
Owners and managers write it; everyone else reads it
Take it moves a queue card into your own lane
Dismiss… asks why: Already handled, Wrong person, Not needed

Each kind of to-do has a home.

Out of the box, each To-Do row sends its card to the role that usually handles it. A role nobody holds yet still gets a lane, and its queue collects the cards until someone is given the role. Owners and managers change any of it in Board settings → Auto tasks.

Unpaid balances, Refunds owed
Bookkeeper queue
Customers waiting on you, New customers: follow up
Sales queue
Deliveries to book, Stock accuracy, Price tags out of date, Drawers left open
Back office queue
Service work
Technician queue
Low stock, Purchase orders waiting to be received, Aged stock
Buyer queue
Books to keep, Team hours & pay
The owner’s own lane

What Quick Facts and Works do not do

  • Quick Facts reads; it does not change anything. Each tile and button opens the page where the work is done.
  • It compares this period so far with the same stretch of the last one. It does not set targets of its own; goals and budgets come from Settings → Goals & budgets.
  • Journals, expenses and customers have no location, so those tiles show the whole store when you pick one location.
  • Profit and cash figures are for owners and managers on Pro and Premium. Staff never see them.
  • Team roles on Works are lanes, not permissions. They do not let anyone see more.
  • An auto card cannot be dragged to Done. It closes itself when its To-Do row clears.
On the phone
Coming soon

Today’s numbers, on the owner’s phone.

The phone app opens on Today: sales so far against the same weekday last week and last year, money in, orders and open quotes, and the average sale, for every location or one.

The UpChannels phone app is built and coming to iPhone and Android. It isn’t in the App Store or Google Play yet. Screens show sample data.

UpChannels phone app, Today screen with sample data: sales today $4,210, up $379 on the same day last week, $3,915 money in, 7 orders with 3 quotes open, and an average sale of $601.
Today
Common questions

Quick Facts and Works questions, answered

How is Quick Facts different from the Dashboard?
Quick Facts is about this week or this month: each figure against the same stretch of the last one, and a To-Do list of what needs doing today. The Dashboard grades how well the store is run overall, across seven levels from daily selling to growth, and points at the weakest one. Both are under Get Started, on every plan.
Which plans include Quick Facts and Works?
Every plan, for everyone on the team. A few figures need more: Gross profit, Net profit and Expenses are for owners and managers on Pro and Premium, and so are Cash low point and Bills due this week. On Basic, an owner sees one line naming the plan in their place.
Why is a tile or a to-do missing?
A row appears only when your store uses that part of UpChannels, so a store with no deliveries has no Deliveries tile, and the Team row needs the time clock in use. A tile is also left out when your role may not see it or its page is hidden from your menu.
Where do the auto cards on Works come from?
Each row of the Quick Facts To-Do becomes one card on Works, tagged Auto · Quick Facts, in the queue of the role that usually handles it: unpaid balances to the Bookkeeper, low stock to the Buyer, a drawer left open to the Back office. The card points at the page with the real list, closes itself when the row clears, and can be taken or dismissed with a reason, but never dragged to Done. Board settings decide where each kind goes.
Do team roles change what someone can do?
No. Team roles such as Sales, Back office or Buyer are lanes on the board and queues for cards. What a person may see and do is still set by their access level — Owner, Manager or Staff — in Settings → Team. Staff see their own cards and the queues of the roles they hold.
Can I change the board’s columns?
Yes. Every store starts with To do, In progress, Needs review and Done. Owners and managers rename, reorder, recolor, add (up to 12) and archive columns, and write a short SOP for each — how your team does that step — which every card in the column shows.

Quick Facts & To-Do is one part of UpChannels

UpChannels Quick Facts is one page, under Get Started, that shows a small retailer how this week or this month is going — sales, operations, finance, schedule and delivery, team and customer figures, each against the same stretch of the last period — next to a To-Do list of what needs doing today, most urgent first, with a button to each fix. Every tile opens the page its figure comes from, and a row appears only when the store uses that feature. Each to-do also becomes a card on Works, the store's task board, in the queue of the team role that usually handles it, under columns the store names itself with a written SOP for each step. Both are on every plan; profit and cash figures are for owners and managers on Pro and Premium.

UpChannels is an all-in-one platform for small retailers and service businesses — sales, inventory, customers, scheduling, delivery, payments and finance in one system — and a real team that builds your website, runs your ads, and automates the busywork. The parts below share one set of records, so there is no integration to wire up between them; the pricing page shows which plan includes each one.

The product moves faster than this page. UpChannels ships updates most weeks, so a description here can lag what is already in the software. Where the two disagree, the running product is the current version — tell us if you find one and we will correct the page.

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