# UpChannels > Retail software plus a real team for small stores and service businesses. > The UpChannels software gets a store organized — sales, inventory, > customers, scheduling, delivery, payments, and finance in one system — and > the UpChannels team does the growth work software alone can't: the website > and customer portal, the ads and business profiles, the integrations, and > the automation. Industry setups cover businesses that sell products, sell > services, or both. UpChannels is built by a software and service firm in Cupertino, California. The platform is sold as a subscription with a free trial; the dashboard lives at https://app.upchannels.com and the marketing site documents what it does. The site navigation groups everything below into three menus, matching the three sections of this file: Products (what the software does), Services (what the team does for you), and Industries (setups per business type). ## Start here - [Retail Software & a Real Team to Grow Your Store](https://www.upchannels.com/): One system for sales, inventory, scheduling, payments, and finance — plus a real team that builds your website, runs your ads, and automates the busywork. For independent retailers and service businesses. - [About Us](https://www.upchannels.com/about): UpChannels is a software and service firm in Cupertino, California, building one-stop management tools for small retail stores. - [Pricing Plans](https://www.upchannels.com/pricing): Simple, transparent pricing for UpChannels. Start with a free trial, upgrade anytime. No hidden fees. Plans for small businesses and growing retailers. - [Let's Talk About Your Business](https://www.upchannels.com/contact): Schedule a consultation with our team to discuss how we can help streamline your operations and drive growth for your business. - [Schedule a Demo](https://www.upchannels.com/schedule-demo): Book a live walkthrough of UpChannels. Tell us a bit about your business and our team will reach out shortly. - [SMS Text Messages Opt-In](https://www.upchannels.com/sms-opt-in): Opt in to receive SMS notifications from UpChannels. Get appointment reminders, order updates, and exclusive offers delivered to your phone. - [Privacy Policy](https://www.upchannels.com/legal/privacy): Learn how UpChannels collects, uses, and protects your personal information. Read our privacy policy for details on data handling and your rights. - [Terms of Service](https://www.upchannels.com/legal/terms): Read the UpChannels Terms of Service. Understand your rights and responsibilities when using our retail management platform and services. ## Products Features inside the UpChannels software, listed under "Products" in the site navigation. From daily operations to reporting and intelligence. - [Products](https://www.upchannels.com/products): Index of every part of the platform, grouped into core operations, growth and marketing, management and analytics, and commerce and fulfillment. - [Admin & User Management](https://www.upchannels.com/features/admin): Advanced administration tools for comprehensive business management including user management, system configuration, and organizational oversight. - [Ads Insights & ROI Tracking](https://www.upchannels.com/features/ads-insights): Comprehensive advertising performance analytics with detailed insights, ROI tracking, and campaign optimization tools. - [Ads Metrics & Attribution](https://www.upchannels.com/features/ads-metrics): Deep performance analytics for advertising spend, attribution, and ROI. - [Bank Reconciliation](https://www.upchannels.com/features/bank-reconciliation): Connect your bank account and match every deposit, payout, refund, and expense against your books, then close each statement period with confidence. - [Product & Service Catalog Management](https://www.upchannels.com/features/catalog): Comprehensive catalog management for your products and services with easy organization and powerful management tools. - [Competitor Monitor](https://www.upchannels.com/features/competitor-monitor): Stay ahead of the competition with comprehensive competitor monitoring, pricing analysis, and market intelligence tools. - [Customer Portal](https://www.upchannels.com/features/customer-portal): Give every customer a secure, login-free link to their order — live status, appointments, online payment, and review requests, all branded to your store. - [Customer Management](https://www.upchannels.com/features/customers): Comprehensive customer relationship management with profile tracking, communication history, and relationship nurturing tools. - [Daily Journal Management](https://www.upchannels.com/features/daily-journal): Build team habits with comprehensive daily journal management, operational insights, and performance tracking for better business outcomes. - [Smart Dashboard](https://www.upchannels.com/features/dashboard): Real-time performance metrics, industry-standard KPIs, and visual analytics to drive smarter decisions. - [Delivery Routing & Dispatch](https://www.upchannels.com/features/delivery-routing): Plan delivery days on a driver-grouped board, arrange stops into an optimized route in one click, text drivers a live route link, and keep inventory exact. - [Finance & Expense Management](https://www.upchannels.com/features/finance): Handle your business finances with ease using comprehensive expense tracking and assets & liabilities management. - [Growth Tools](https://www.upchannels.com/features/growth): Comprehensive growth tools to expand and nurture your customer base with SMS campaigns, reviews, ads insights, and more. - [Inventory Management](https://www.upchannels.com/features/inventory): Comprehensive inventory management system with real-time tracking, procurement, labeling, and marketplace integration. - [Local Vibes: Hyper-Local Marketing](https://www.upchannels.com/features/local-vibes): Engage with your local community using hyper-local marketing, events, and location-based customer insights. - [Loyalty Program & Rewards](https://www.upchannels.com/features/loyalty-program): Reward customers, increase retention, and encourage repeat purchases with flexible loyalty tools. - [Communication Hub](https://www.upchannels.com/features/messages): Centralized SMS messaging with a unified inbox and full customer context — orders, jobs, and history beside every reply. 24/7 auto and semi-auto answering is coming soon. - [Multiple Location Management](https://www.upchannels.com/features/multiple-locations): Manage multiple business locations with individual profiles, tax settings with multiple tax rules, and operational configurations from a centralized dashboard. - [Onboarding & Setup](https://www.upchannels.com/features/onboarding): Seamless setup to get your business running quickly with guided onboarding, profile setup, and dashboard access. - [Order Management](https://www.upchannels.com/features/orders): Efficient order management from creation to fulfillment with new order creation, history tracking, and scheduling. - [Partners Network](https://www.upchannels.com/features/partners-network): Collaborate with partners to expand reach, co-market offerings, and grow together. - [Integrated Payments](https://www.upchannels.com/features/payments): Take in-person and online card payments with Stripe: charge smart readers, send payment links, and record every charge, refund, and payout against the order. - [Pro Marketing Automation](https://www.upchannels.com/features/pro-marketing): Advanced marketing automation, segmentation, and omni-channel orchestration. - [Procurement Management](https://www.upchannels.com/features/procurement): Streamline your procurement process with supplier management, purchase order automation, and comprehensive procurement analytics. - [Business Reports & Analytics](https://www.upchannels.com/features/reports): Generate insightful business reports with comprehensive analytics, forecasting, and data visualization tools. - [Review Management](https://www.upchannels.com/features/reviews): Comprehensive review management system to boost your online reputation, collect customer feedback, and manage reviews across platforms. - [Sales Management](https://www.upchannels.com/features/sales): Comprehensive sales management with support for different order types, advanced data views, and powerful analytics. - [Service Management](https://www.upchannels.com/features/services): Comprehensive service management with appointment scheduling, service profiles, and booking capabilities for service-based businesses. - [SMS Marketing Campaigns](https://www.upchannels.com/features/sms-campaigns): Powerful SMS marketing campaigns with automation, personalization, and comprehensive analytics for effective customer communication. ## Industries Per-business-type setups, listed under "Industries" in the site navigation. The same system runs businesses that sell products, sell services, or both. - [Industries](https://www.upchannels.com/industries): Index of every business type UpChannels ships a setup for, split into businesses that sell products and businesses that sell services. - [Appliance Repair Management Solution](https://www.upchannels.com/solutions/appliance-repair): Manage appliance repair jobs end to end: diagnostic and repair workflow tracking, parts procurement, warranty claims, and customer service. - [Appliance Store Management Solution](https://www.upchannels.com/solutions/appliance-store): Appliance retail management for model and serial inventory, delivery and installation scheduling, warranty coverage, and service call tracking. - [Bike Shop Management Solution](https://www.upchannels.com/solutions/bike-store): Bike shop software for frame and parts inventory, service tickets, custom build and pickup scheduling, and rental tracking in one place. - [CBD Store Management Solution](https://www.upchannels.com/solutions/cbd-store): Compliance-first CBD retail management: batch and lot tracking, potency and COA fields, age verification, and customer education campaigns. - [Cleaning Services Management Solution](https://www.upchannels.com/solutions/cleaning-services): Cleaning business management for recurring schedules, crew dispatch and workload balancing, supply tracking, and automatic customer reminders. - [Clothing Store Management Solution](https://www.upchannels.com/solutions/clothing-store): Fashion retail management for size and color matrix inventory, seasonal buying, customer style profiles, and trend-based marketing campaigns. - [Contractor Services Management Solution](https://www.upchannels.com/solutions/contractor-services): Keep contracting projects on track with estimates, job schedules, materials tracking, and subcontractor coordination in one connected system. - [Electrical Services Management Solution](https://www.upchannels.com/solutions/electrical-services): Electrical contractor software for job estimates, crew scheduling, permit and materials tracking, and technician dispatch in one platform. - [Electronics Store Management Solution](https://www.upchannels.com/solutions/electronics-store): Electronics retail management for serialized product tracking, warranty coverage, repair service coordination, and tech support scheduling. - [Furniture Store Management Solution](https://www.upchannels.com/solutions/furniture-store): Furniture retail management for custom orders, showroom inventory, design consultation booking, and delivery coordination in one platform. - [Garden & Outdoor Store Solution](https://www.upchannels.com/solutions/garden-store): Garden center and nursery management for plant variety and batch tracking, seasonal stock, vendor scheduling, and delivery and installation. - [Gift Store Management Solution](https://www.upchannels.com/solutions/gift-store): Gift and boutique retail management for bundles and hampers, personalization, seasonal promotions, and loyalty and membership programs. - [Handyman Services Management Solution](https://www.upchannels.com/solutions/handyman-services): Handyman business software for fast job quotes, visit scheduling, parts tracking, and automatic customer updates all from one place. - [HVAC Services Management Solution](https://www.upchannels.com/solutions/hvac-services): HVAC contractor software for service scheduling and dispatch, equipment and warranty history, truck parts inventory, and maintenance contracts. - [Jewelry Store Management Solution](https://www.upchannels.com/solutions/jewelry-store): Jewelry retail management for stone and metal attributes, barcoded inventory, custom design orders, appraisals, and repair and resizing tickets. - [Lawn Care Management Solution](https://www.upchannels.com/solutions/lawn-care): Lawn care software for recurring treatment schedules, route planning, crew and equipment tracking, and automatic customer updates. - [Liquidation Store Management Solution](https://www.upchannels.com/solutions/liquidation-store): Liquidation retail management for bulk inventory and sourcing, dynamic pricing and automated markdowns, and rapid turnover analytics. - [Plumbing Services Management Solution](https://www.upchannels.com/solutions/plumbing-services): Plumbing contractor software for emergency and project dispatch, crew scheduling, parts inventory and supplier coordination, and customer updates. - [Tree Care Management Solution](https://www.upchannels.com/solutions/tree-care): Arborist and tree care software for job estimates, crew safety, equipment tracking, permits, and crew scheduling in one connected platform. ## Services Work the UpChannels team does for you rather than software you operate, listed under "Services" in the site navigation. Software gets a store organized; this team does the growth work software alone can't — the website and customer portal, the ads, the integrations, the automation. - [Done-for-You Growth Services on Your Store’s Own System](https://www.upchannels.com/services): A real team that builds your website and customer portal, runs your Google and Facebook ads, connects your tools, and designs automation around your store — all on the system that runs your counter. - [Automation Design & Implementation](https://www.upchannels.com/services/automation): Tailor-made, AI-powered automation designed around your store’s specific pain points — invoicing, reporting, reordering, review requests — to cut hours of busywork and lower manpower cost. - [Facebook Ads & Business Management](https://www.upchannels.com/services/facebook-ads): Meta (Facebook & Instagram) campaigns and page management run by a dedicated team — with retargeting built from your real customers and results checked against recorded sales. - [Google Ads & Business Management](https://www.upchannels.com/services/google-ads): A dedicated team runs your Google Search, Shopping, and Business Profile — measured against the sales your system actually recorded, not clicks. - [Social Media Management](https://www.upchannels.com/services/social-media-management): Content creation, scheduling, and community engagement that builds a brand your customers follow. - [System Integration](https://www.upchannels.com/services/system-integration): Connect QuickBooks, your POS, payment gateways, and other tools so your data flows automatically. - [Website Development](https://www.upchannels.com/services/website-development): Dealer and service-business websites — product storefronts with cart and checkout, or booking-first service sites — that double as a full customer portal, built on the system that runs your store. ## Notes - The application itself (https://app.upchannels.com) is behind sign-in and is excluded from crawling. - Product documentation lives at https://docs.upchannels.com.