# UpChannels

> Retail software plus a real team for small stores and service businesses.
> The UpChannels software gets a store organized — point of sale (POS),
> inventory, customers, scheduling, delivery, payments, and finance in one
> system — and the UpChannels team does the growth work software alone
> can't: the website and customer portal, the ads and business profiles, the
> integrations, and the automation. Industry setups cover businesses that sell
> products, sell services, or both.

Last updated: 2026-11-07. Each page below carries its own date in
the sitemap at https://www.upchannels.com/sitemap.xml.

UpChannels is built by a software and service firm in Cupertino, California.
The platform is sold as a subscription with a free trial; the dashboard lives
at https://app.upchannels.com and the marketing site documents what it does.

The site navigation groups everything below into three menus, matching the
three sections of this file: Products (what the software does), Services (what
the team does for you), and Industries (setups per business type).

## Start here

- [Retail POS & Service Business Software, plus a Real Team](https://www.upchannels.com/): One system for your point of sale (POS), stock, jobs, dispatch, deliveries, payments and finance — plus a real team that builds your website, runs your ads and automates the busywork. For small retailers and service businesses with too few hands and too many things to manage.
- [About Us](https://www.upchannels.com/about): Software and a real team for small retailers and service crews, from Cupertino, California. What they do well, what we built, and what we have not built yet.
- [Everything UpChannels Does — The Full Capability List](https://www.upchannels.com/capabilities): The complete requirements checklist — every capability grouped by the job it does (sell, stock, schedule, deliver, get paid, close the books, market, manage people, run multiple locations, or have our team do it), with the plan each one needs, plus an explicit section naming what UpChannels does NOT do. Start here to check whether the platform covers a particular need.
- [Pricing Plans: POS & Business Software](https://www.upchannels.com/pricing): Simple, transparent pricing for UpChannels. Current prices: Basic $99, Pro $149, Premium $199 per store per month (regular $199, $299, $399). Every plan includes 2 users; more users come in packs of 5 for $29 per pack per month. Introductory pricing has no end date. Current customers get 30 days’ notice before any price change. Every plan starts with a free 14-day trial, no credit card required, and plans are month-to-month with cancellation at any time. Bank Reconciliation and integrated Stripe card payments are the two paid add-ons; delivery routing, dispatch, Workforce and ads measurement are in every plan, and the Customer Portal comes with Pro and Premium.
- [Let's Talk About Your Business](https://www.upchannels.com/contact): Schedule a consultation with our team to discuss how we can help streamline your operations and drive growth for your business.
- [Schedule a Demo](https://www.upchannels.com/schedule-demo): Book a live walkthrough of UpChannels. Tell us a bit about your business and our team will reach out shortly.
- [SMS Text Messages Opt-In](https://www.upchannels.com/sms-opt-in): Opt in to receive SMS notifications from UpChannels. Get appointment reminders, order updates, and exclusive offers delivered to your phone.
- [Privacy Policy](https://www.upchannels.com/legal/privacy): Learn how UpChannels collects, uses, and protects your personal information. Read our privacy policy for details on data handling and your rights.
- [Terms of Service](https://www.upchannels.com/legal/terms): Read the UpChannels Terms of Service. Understand your rights and responsibilities when using our retail management platform and services.

## Compare

Side-by-side comparisons against the software small retailers and service
businesses actually shortlist, plus what the assembled alternative stack costs.
Every competitor fact on these pages was read from that competitor's own
published page, with the URL and the date it was checked printed beside the
claim, and every page has a mandatory section naming where the other product is
the better buy. Where a vendor's page would not yield a figure, the page says so
rather than quoting one from a review site.

- [Compare UpChannels with the software you are already looking at](https://www.upchannels.com/compare): Index of every head-to-head comparison, with the verdict paragraph from each.
- [What a Small Store Actually Pays for Software Every Month](https://www.upchannels.com/compare/what-a-small-store-pays): The real monthly software bill for a one-location store with about eight staff — point of sale, payroll, scheduling, accounting and delivery routing — built entirely from each vendor's own published prices (Shopify POS, Lightspeed Retail, Square, Homebase, Deputy, When I Work, QuickBooks Online, Onfleet), with three worked stacks added up line by line. It makes no savings claim, and it lists what the assembled stack does better than UpChannels, including payroll tax filing, which UpChannels does not do, and a dedicated scheduler's shift swaps and tip pooling.
- [UpChannels vs Square for Retail: Square Plus at $49 against UpChannels Pro at $149](https://www.upchannels.com/compare/upchannels-vs-square-for-retail): Square Plus $49/mo per location, published card rates, Shifts, Payroll. UpChannels Pro $149/mo per store: delivery, service jobs, the books. Checked 2026-11-07. Compares UpChannels Pro ($149/mo per store, 2 users included) with Square for Retail Square Plus ($49/mo per location; the tier that first carries inventory, vendor and purchase-order management, and that includes Square Shifts); every competitor fact was read from their own published pages and last checked 2026-11-07, and the page names where Square for Retail is the better choice.
- [UpChannels vs Lightspeed Retail: the honest split](https://www.upchannels.com/compare/upchannels-vs-lightspeed-retail): Lightspeed Retail vs UpChannels, checked 7 November 2026: both $149 a month. Their counter, catalog and online store; our truck, service jobs and books. Compares UpChannels Pro ($149/mo per store, 2 users included) with Lightspeed Retail Core ($149/mo billed monthly, one register included); every competitor fact was read from their own published pages and last checked 2026-11-07, and the page names where Lightspeed Retail is the better choice.
- [UpChannels vs Jobber: sell and service in one system](https://www.upchannels.com/compare/upchannels-vs-jobber): Jobber vs UpChannels, checked 7 November 2026: plans priced by team size, what a user costs, retail inventory, delivery proof, QuickBooks, and where Jobber is the better buy. Compares UpChannels Pro ($149/mo per store, 2 users included) with Jobber Connect ($199/mo month-to-month for up to 5 users; $139/mo for one user; extra users $29/mo each); every competitor fact was read from their own published pages and last checked 2026-11-07, and the page names where Jobber is the better choice.
- [UpChannels vs Appliance.io: the $4,995, the service calls and the tender list](https://www.upchannels.com/compare/upchannels-vs-appliance-io): Appliance.io vs UpChannels, checked 6 November 2026: a $4,995 one-time setup against $99 to $199 a month, published card rates, proof of delivery, lease-to-own by provider, service and repair jobs, and where Appliance.io is the better buy. Compares UpChannels Pro ($149/mo per store, 2 users included) with Appliance.io All-in-One Platform (no monthly platform fee; $4,995 one-time setup, required); every competitor fact was read from their own published pages and last checked 2026-11-06, and the page names where Appliance.io is the better choice.
- [UpChannels vs MicroBiz: two cloud POS systems for the same small store, compared evenly](https://www.upchannels.com/compare/upchannels-vs-microbiz): MicroBiz vs UpChannels, checked 6 November 2026: $65 against $99 a month, per-register against per-store pricing, serial numbers, work orders, delivery proof, lease-to-own, QuickBooks Online, and where each one is the better buy. Compares UpChannels Basic ($99/mo per store, 2 users included) with MicroBiz MicroBiz Cloud Standard ($65/mo, one store and one register, unlimited back-office users); every competitor fact was read from their own published pages and last checked 2026-11-06, and the page names where MicroBiz is the better choice.
- [UpChannels vs EPASS: an enterprise dealer system and a published-price one, compared evenly](https://www.upchannels.com/compare/upchannels-vs-epass): EPASS vs UpChannels, checked 6 November 2026: a quoted enterprise system for appliance, furniture and electronics dealers against $149 a month — per-branch P&L, a scanned warehouse, service tickets, proof of delivery, lease-to-own, and where each is the better choice. Compares UpChannels Pro ($149/mo per store, 2 users included) with EPASS EPASS Enterprise (no published price; quoted after a demo request); every competitor fact was read from their own published pages and last checked 2026-11-06, and the page names where EPASS is the better choice.
- [UpChannels vs STORIS: a furniture and appliance ERP against a small-store subscription](https://www.upchannels.com/compare/upchannels-vs-storis): STORIS vs UpChannels, checked 6 November 2026: quote-priced ERP against $99 to $199 a month, in-house financing and a general ledger against delivery proof and a free trial, and which retailer each one is built for. Compares UpChannels Pro ($149/mo per store, 2 users included) with STORIS Standard Cloud Package (their introductory offering for small businesses; annual subscription plus one-time setup, priced on request); every competitor fact was read from their own published pages and last checked 2026-11-06, and the page names where STORIS is the better choice.
- [UpChannels vs TylerNet: a full back office at a quoted price against a published price with the truck built in](https://www.upchannels.com/compare/upchannels-vs-tylernet): TylerNet vs UpChannels, checked 6 November 2026: no published price against $149 a month, built-in ledger and payroll against proof of delivery and lease-to-own by provider, warranty-claim interfaces, serial numbers, and where each one is the better buy. Compares UpChannels Pro ($149/mo per store, 2 users included) with TylerNet TylerNet Retail Solutions (no published plans or prices; quoted after a demo); every competitor fact was read from their own published pages and last checked 2026-11-06, and the page names where TylerNet is the better choice.
- [UpChannels vs Furniture Wizard: a furniture-trade system with partners, against an all-in-one with a published price](https://www.upchannels.com/compare/upchannels-vs-furniture-wizard): Furniture Wizard vs UpChannels, checked 6 November 2026: no published price against $99 to $199 a month, Ashley and Coaster catalogs, an iPad selling app, your own server or the cloud, delivery proof, serial numbers, lease-to-own, and where each is the better choice. Compares UpChannels Pro ($149/mo per store, 2 users included) with Furniture Wizard Furniture Wizard, cloud-hosted or server-based (no published price; quoted after a demo); every competitor fact was read from their own published pages and last checked 2026-11-06, and the page names where Furniture Wizard is the better choice.
- [UpChannels vs NMG OneShop: a store system with a team, against a website and marketing platform](https://www.upchannels.com/compare/upchannels-vs-nmg-oneshop): NMG OneShop vs UpChannels, checked 6 November 2026: a $699/mo website platform with Podium reviews, vendor catalogs and a $2,000/mo ad program, against $149/mo store software plus a team that builds the site and runs the ads — and where each is the better choice. Compares UpChannels Pro ($149/mo per store, 2 users included) plus the services team, quoted with NMG OneShop OneShop Website ($699/mo with a $699 sign-up fee), with Always-On Advertising at a $2,000/mo minimum spend; every competitor fact was read from their own published pages and last checked 2026-11-06, and the page names where NMG OneShop is the better choice.
- [UpChannels vs Windward System Five: a quoted retail ERP against a published-price subscription](https://www.upchannels.com/compare/upchannels-vs-windward-system-five): Windward System Five vs UpChannels, checked 6 November 2026: custom-quoted ERP with full double-entry accounting, receivables and rentals against $99 to $199 a month with delivery proof, lease-to-own by provider and a 14-day trial; where each is the better buy. Compares UpChannels Pro ($149/mo per store, 2 users included) with Windward System Five System Five on Cloud (custom quote; annual maintenance contract; implementation packages quoted separately); every competitor fact was read from their own published pages and last checked 2026-11-06, and the page names where Windward System Five is the better choice.

## Products

Features inside the UpChannels software, listed under "Products" in the site
navigation. From daily operations to reporting and intelligence.

- [Products: POS, Inventory, Jobs & Payments](https://www.upchannels.com/products): Every part of the UpChannels platform, from the POS register to service jobs, stock and the books, grouped into 8 jobs: sell, stock, schedule and deliver, get paid, keep the books, know, grow, and run the business.

- [Team, Permissions & Audit](https://www.upchannels.com/features/admin): Give each person their own login as Owner, Manager or Staff, keep cost hidden from staff, set discount limits a manager approves, and see who changed what. On every plan.
- [Ads Insights: Google Ads Beside Your Store Sales](https://www.upchannels.com/features/ads-insights): Connect Google Ads to UpChannels and read each week of ad spend, clicks and conversions on the same row as the store revenue, orders, items sold and door traffic your shop actually recorded.
- [Ads Metrics: Where Each Number Comes From](https://www.upchannels.com/features/ads-metrics): How UpChannels Ads Insights counts each number: Google Ads clicks, cost and conversions as Google reports them, in the ad account’s own currency, beside Store Revenue, Sales Orders, Items Sold and Door Traffic from your own records. And what it does not measure: no per-sale attribution, ROAS or ROI. Every plan.
- [Bank Reconciliation](https://www.upchannels.com/features/bank-reconciliation): A paid add-on: connect your bank through Plaid, match deposits, card payouts, refunds, bill payments and expenses to your books, and close each statement period at a zero difference.
- [Bills & Accounts Payable](https://www.upchannels.com/features/bills): Record vendor bills against the purchase order and what you received, decide every line that differs, set up recurring bills for rent and running costs, and see bills due, accounts payable aging and vendor statements. For small retailers, on Pro and Premium.
- [POS Cash Drawer Close & Lease-to-Own Tracking](https://www.upchannels.com/features/cash-close): Close the POS cash drawer every night: open each drawer with its float, record paid in, paid out and safe drops, count blind by bills and coins, and print the Z-report. Every Acima, Snap or Progressive lease waits on an awaiting-funding list until the provider pays. For small retailers, on every plan.
- [Product & Service Catalog Management](https://www.upchannels.com/features/catalog): Keep every product you sell — SKU, barcode, model, variants, cost and price — and a services price book priced fixed, hourly or flat rate, with the parts each job includes and its add-ons. For small retailers and service businesses, on every plan.
- [Competitor Monitor](https://www.upchannels.com/features/competitor-monitor): Find local rivals on Google Maps, keep one competitor list your whole store shares, and open each one’s Google ads, Facebook and Instagram ads and Google search trends in a click. No prices and no price alerts. Included in every UpChannels plan.
- [Customer Portal](https://www.upchannels.com/features/customer-portal): A private page for each order, with no account to create: order status and appointments, a quote to sign, a delivery window to book, change requests and review invitations, plus service-visit messages with a Confirm link. For small retailers and service businesses, on Pro and Premium.
- [Customer Management](https://www.upchannels.com/features/customers): One record per customer for small retailers and service businesses: contacts, addresses, consent, notes, every order, their equipment and its warranty, store credit, loyalty points and a tax exemption, plus marketing groups built from order history. Every plan.
- [Daily Journal: Notes, Calls & Door Traffic](https://www.upchannels.com/features/daily-journal): A shared daily log for small retailers and service businesses: one entry per person per day with a note, calls and door traffic, a close-of-day screen that takes the counts from the walk-in log, and charts and exports over any range up to 13 months. Every plan.
- [Smart Dashboard](https://www.upchannels.com/features/dashboard): A score for how well-run your store is, across seven levels from the daily counter to growth, with a next step for the weakest one, plus the store’s revenue goal, each person’s sales targets and monthly budgets. Every plan; Budget and Variance on the Profit & Loss with Pro.
- [Delivery Routing & Dispatch](https://www.upchannels.com/features/delivery-routing): Plan delivery days on a board grouped by driver, put the stops in order in one click, send the driver a link with no app (texted on Pro and Premium), capture proof of delivery at the door and keep the customer told. For small retailers, on every plan.
- [Finance & Expense Management](https://www.upchannels.com/features/finance): Expenses with receipts and approval, supplier bills matched to your purchase orders, P&L, balance sheet and a 30-day cash flow from your own books. Pro and Premium.
- [Growth Tools](https://www.upchannels.com/features/growth): Every growth tool in UpChannels for small retailers and service businesses, and the plan each needs: SMS campaigns and the Communication Hub on Pro and Premium; Google reviews, loyalty, complaints, Ads Insights, Competitor Monitor, Lost Sales & Walk-ins, Partners Network and Local Vibes on every plan; and done-for-you marketing from our team.
- [Inventory Management](https://www.upchannels.com/features/inventory): Stock per location for small retailers and service businesses, on the same records as your POS: bulk quantities and serial-numbered units with their condition, your own statuses, notes and photos, one-step transfers, counts, a stock audit, a reorder list, aged stock and labels. Every plan.
- [Local Vibes: Local News and Event Coverage for Your City](https://www.upchannels.com/features/local-vibes): Local Vibes shows recent local news and event coverage for your city from Google News, in panels set by your Business Type: local business, your industry, the local economy, and festivals, sports, music and women’s events. News articles, not an event calendar. Included in every UpChannels plan.
- [Lost Sales & Walk-ins](https://www.upchannels.com/features/lost-sales): A walk-in log for small retailers: one tap per visitor, why the ones who left did not buy, a waiting list that shows the purchase order each item is on, a text the day it is received (Pro and Premium), complaints and a Lost sales report. No cameras or sensors. Every plan.
- [Loyalty Program & Rewards](https://www.upchannels.com/features/loyalty-program): A points program for small retailers, on every plan: set what spend earns, what a point is worth and when points expire, earn points on each sale at the Register and on Create Order, spend them as money off a later sale, and let returns take them back.
- [Communication Hub](https://www.upchannels.com/features/messages): A shared two-way text inbox for small retailers and service businesses: replies and pictures, with the customer’s contact details and recent orders beside the thread, and texts started from an order, the schedule or the customer page. Pro and Premium.
- [Multiple Location Management](https://www.upchannels.com/features/multiple-locations): Run each store, warehouse or service center as its own location in one UpChannels account: its own invoice name, hours and stock, transfers that post in one step, a drawer and Register at each store, sales tax by location, and reports for one location or all. For small retailers and service businesses.
- [Onboarding & Setup](https://www.upchannels.com/features/onboarding): A three-step setup for the owner — business type, owner, then location and sales tax — a go-live checklist that ticks itself off, Excel import templates filled with your trade’s sample products, and a starter price book of services. Every plan, for small retailers and service businesses.
- [Order Management](https://www.upchannels.com/features/orders): Every POS sale and order in one record for small retailers and service businesses: the items and their serials, each payment and refund on the day it happened, the delivery and service visit, returns netted from your totals, and who changed what. Find any order by customer, phone, product or your own invoice number.
- [Partners Network: Find Local Referral Partners](https://www.upchannels.com/features/partners-network): Partners Network is the referral-partner tool inside UpChannels. It suggests the partner types worth approaching for your trade, searches Google business listings within a radius you set, opens an outreach email in your own mail app, and tracks every partner through prospect, contacted, responded and active partner. Every plan.
- [Integrated POS Payments & Card Readers](https://www.upchannels.com/features/payments): Card payments for your point of sale: charge cards on a Stripe smart reader from an order or the Register, refund to the card from the return, and see your Stripe balance and payouts in Settings; payment links and paying online are coming soon. A paid add-on on your own Stripe account, or keep your own processor and UpChannels records the payment.
- [Price Tags](https://www.upchannels.com/features/price-tags): Pick items by category or by purchase order, batch-price them by % of MSRP, cost plus, target margin or a fixed price with a 24-hour undo, and print showroom and shelf tags with your logo, the MSRP struck through and a barcode that scans at your POS register. For small retailers, on every plan.
- [Pro Marketing: Done-for-You Marketing from Our Team](https://www.upchannels.com/features/pro-marketing): Pro Marketing is where any UpChannels store, on any plan, asks the UpChannels team to run its marketing: social posting, Google Ads, Facebook ads, a website or an online store. Nothing is bought in the app; you send a consultation request and the team follows up. The “Pro” is not the Pro plan.
- [Procurement Management](https://www.upchannels.com/features/procurement): Raise purchase orders, receive deliveries by typing or by scanning the boxes with a barcode scanner or a phone or tablet camera, and import a vendor invoice or a truckload from Excel or CSV straight into stock. For small retailers and service businesses, on every plan.
- [Quick Facts & To-Do](https://www.upchannels.com/features/quick-facts): One page for how this week is going and what needs doing today: sales, stock, money, schedule, team and customer figures beside a To-Do list, and the Works board where each to-do becomes a card in the right role’s queue. Every plan, for small retailers.
- [Retail POS System: Register, Returns & Exchanges](https://www.upchannels.com/features/register): A retail POS system for the counter: scan a barcode, SKU or serial, take cash, card, check, lease-to-own and store credit on one sale, print an 80 mm receipt, and take returns and exchanges by the receipt barcode. For small retailers, on every plan.
- [Business Reports & Analytics](https://www.upchannels.com/features/reports): Sales, service, inventory, tax and lost-sales reports on every plan; profit by product, P&L, balance sheet and cash flow on Pro. Export any report as CSV, Excel or PDF.
- [Review Management](https://www.upchannels.com/features/reviews): Read and reply to your Google Business Profile reviews inside UpChannels, on every plan. On Pro and Premium, finished orders can invite the customer to rate you through the Customer Portal, and Review Boost texts your Google review link to a customer group. For small retailers and service businesses.
- [Sales Management](https://www.upchannels.com/features/sales): Write orders and quotes for small retailers and service businesses: delivery or a booked service visit, deposits, special orders for the customers who asked, quotes the customer signs on a link, your own invoice number, and returns on the original sale. Every plan.
- [Sales Tax Report & Filing Periods](https://www.upchannels.com/features/sales-tax): See the sales tax you collected by location and by state, county, city and district, on sales made or money received, with exempt customers, the exceptions to check and filing periods you mark filed. For small retailers, on every plan.
- [Scan Counting for Physical Inventory](https://www.upchannels.com/features/scan-counting): Count a location with a barcode scanner or a phone or tablet camera without touching the computer, review every difference with who scanned and chose what, and post a report that says what to do next. For small retailers, on every plan.
- [Service Jobs, Dispatch & Invoicing](https://www.upchannels.com/features/services): Book service jobs from a phone call, dispatch a lead and crew on a board, close each visit on the technician’s phone with checklist, parts and signature, then take cash or a check at the door or send the invoice. On every plan.
- [SMS Marketing Campaigns](https://www.upchannels.com/features/sms-campaigns): Text a saved customer group from your store’s own number, now or at a set time, with SMS and marketing consent checked before anything sends. See which texts were delivered, failed or opted out. For small retailers and service businesses, on Pro and Premium.
- [Workforce: Time Clock, Scheduling & Pay Runs](https://www.upchannels.com/features/workforce): A PIN time clock on a counter tablet, timesheets you approve, a weekly schedule you publish, time-off requests, and pay runs that work out what each person is owed, with commission and spiffs. Every plan. UpChannels is not a payroll provider.

## Industries

Per-business-type setups, listed under "Industries" in the site navigation.
The same system runs businesses that sell products, sell services, or both.

- [Industries](https://www.upchannels.com/industries): Index of the kinds of business UpChannels has a page for, split into businesses that sell products and businesses that sell services.
- [Service Business Software: Jobs, Dispatch & Payments](https://www.upchannels.com/for-service-businesses): Software for small service businesses: book the call, run a dispatch board with a column per technician, put each tech’s day on their phone with no app, close the job with photos and a signature, take cash or a check at the door or send the invoice, and repeat the visits — with the parts and the books on the same records.

- [Appliance Repair Management Solution](https://www.upchannels.com/solutions/appliance-repair): Appliance repair software for booking the call with the model, serial and symptom, jobs waiting on parts, a dispatch board and a day link for every technician, close-out with a checklist and signature, and warranty claims filled in from the job.
- [Appliance Store POS & Software](https://www.upchannels.com/solutions/appliance-store): Appliance store software with a built-in POS for serial-numbered units, special orders, delivery and install with haul-away and proof of delivery, lease-to-own tracking, spiffs and warranty claims — one system for small appliance dealers.
- [Bike Shop POS & Management Software](https://www.upchannels.com/solutions/bike-store): Bike shop software for repairs checked in with the bike’s serial and photos, tune-up tiers with parts included or billed on top, parts ordered from the job, serial-numbered bikes and a POS register at the counter — one system for small bike shops.
- [Cleaning Services Management Solution](https://www.upchannels.com/solutions/cleaning-services): Cleaning business software for recurring clients every week, two weeks or month, a lead and a crew on every home, each cleaner’s day on their phone, room-by-room checklists, and photos and the client’s signature at close-out.
- [Clothing Store POS & Management Software](https://www.upchannels.com/solutions/clothing-store): Clothing store software with a built-in POS for sizes and colors as variants with their own barcodes, exchanges where only the difference changes hands, store credit, markdown tags for aged stock, hang tags and a walk-in log of the sizes you didn’t have.
- [Contractor Services Management Solution](https://www.upchannels.com/solutions/contractor-services): Software for small contractors and remodelers: quotes the customer signs on their phone, a lead and a crew on each job with their own day link, checklists that must be finished before a job closes, materials ordered from the job, and what each job made after labour, materials and rentals.
- [Electrical Services Management Solution](https://www.upchannels.com/solutions/electrical-services): Electrical contractor software for small shops: quotes the customer signs on their phone, a flat-rate price book with the parts each job includes, a lead and a crew on one job, checklists that must be finished before a job closes, and what each job made after labour and parts.
- [Electronics Store POS & Management Software](https://www.upchannels.com/solutions/electronics-store): Electronics store software with a built-in POS for serial-numbered units with condition and status, returns with a restocking fee, repairs taken in by brand, model and serial, protection plans on the sale and warranty claims filled in from the repair.
- [Furniture Store POS & Software](https://www.upchannels.com/solutions/furniture-store): Furniture store software with a built-in POS for special orders with deposits and balances, floor samples tracked piece by piece, white-glove delivery and haul-away with proof of delivery, commission, and a customer portal — one system for small furniture stores.
- [Garden Center POS & Management Software](https://www.upchannels.com/solutions/garden-store): Garden center software for the spring rush: a POS register with quick keys, markdown tags for tired and aged stock, delivery of mulch, soil and trees with proof of delivery, a walk-in log of what people asked for, and loyalty points.
- [Gift Shop POS & Management Software](https://www.upchannels.com/solutions/gift-store): Gift shop software: a POS register with quick keys, price tags and shelf tags for items with no barcode, seasonal markdowns, returns and exchanges with store credit, a walk-in log, loyalty points and, on Pro, text campaigns.
- [Handyman Services Management Solution](https://www.upchannels.com/solutions/handyman-services): Handyman business software for small shops: book a job straight from the phone call, price small jobs fixed, hourly or flat rate with their parts, send each person their day on a link, and close out with photos, the customer’s signature and the payment collected or invoiced.
- [HVAC Services Management Solution](https://www.upchannels.com/solutions/hvac-services): HVAC service software for small shops: a dispatch board for peak season, each technician’s day on their phone, repeating maintenance visits with member prices, good-better-best options the customer signs for, equipment and warranty history, and callbacks by technician.
- [Jewelry Store POS & Management Software](https://www.upchannels.com/solutions/jewelry-store): Jewelry store software with a built-in POS for repair take-in with photos and a declared value, your own repair stages, custom pieces the customer signs for, and every piece on its own tag — in the showcase, at the bench or out on memo.
- [Lawn Care Management Solution](https://www.upchannels.com/solutions/lawn-care): Lawn care software for weekly and every-other-week cuts that repeat through the season, crews on a dispatch board with each person’s day on their phone, the day’s yards on a map, site walk-arounds and quotes customers sign on their phone.
- [Liquidation Store POS & Software](https://www.upchannels.com/solutions/liquidation-store): Liquidation and bin store software: bring a load in from one spreadsheet, give every unit a serial, condition and label, reprice a whole purchase order at a percent of MSRP, and ring up bins and one-off finds at a fast POS register.
- [Plumbing Services Management Solution](https://www.upchannels.com/solutions/plumbing-services): Plumbing service software for small shops: emergency calls booked from the phone onto a dispatch board, a flat-rate price book with the parts each job includes, water heaters on file with their warranty, photos and a signed close-out, and quotes the customer signs on their phone.
- [Tree Care Management Solution](https://www.upchannels.com/solutions/tree-care): Tree service software for estimates customers sign and approve on their phone, crews on a dispatch board with a day link each, hazard walk-through checklists, job photos and signatures, and what every job cost in crew hours.

## Services

Work the UpChannels team does for you rather than software you operate,
listed under "Services" in the site navigation. Software gets a store
organized; this team does the growth work software alone can't — the
website and customer portal, the ads, the integrations, the automation.

- [Done-for-You Growth Services on Your Store’s Own System](https://www.upchannels.com/services): A real team that builds your website and customer portal, runs your Google and Facebook ads, connects your tools, and designs automation around your store — all on the system that runs your counter.
- [Automation Design & Implementation](https://www.upchannels.com/services/automation): Tailor-made, AI-powered automation designed around your store’s specific pain points — invoicing, reporting, reordering, review requests — to cut hours of busywork and lower manpower cost.
- [Facebook Ads & Business Management](https://www.upchannels.com/services/facebook-ads): Meta (Facebook & Instagram) campaigns and page management run by a dedicated team — with retargeting built from your real customers and results checked against recorded sales.
- [Google Ads & Business Management](https://www.upchannels.com/services/google-ads): A dedicated team runs your Google Search, Shopping, and Business Profile — measured against the sales your system actually recorded, not clicks.
- [Social Media Management](https://www.upchannels.com/services/social-media-management): Content creation, scheduling, and community engagement that builds a brand your customers follow.
- [System Integration](https://www.upchannels.com/services/system-integration): Our team connects QuickBooks, your POS, payment gateways, and other tools to the system that runs your store, so far less is typed twice.
- [Website Development](https://www.upchannels.com/services/website-development): Dealer and service-business websites — product storefronts with cart and checkout, or booking-first service sites — that double as a full customer portal, built on the system that runs your store.

## Guides

Operational procedures for small retailers and service businesses, free
to read. Written as how-to, not as opinion: what to do, in what order, and how
to tell when it has gone wrong. Grouped into Run the floor, Money in, money out, Moving over.

- [Guides index](https://www.upchannels.com/about/guides): Every guide, newest first.
- [Serialized or bulk: which of your stock needs a serial number](https://www.upchannels.com/about/guides/serialized-vs-bulk-stock): Serialize a unit when it is individually different, individually warrantied or individually expensive. Count everything else in bulk. Three questions decide it. (Run the floor, published 2026-09-12)
- [How to grade, photograph and price a scratch-and-dent unit](https://www.upchannels.com/about/guides/scratch-and-dent-grading): No industry-standard scale exists, so write your own — a three-grade definition built on where the damage is, five photos per unit, and pricing off today's street price. (Run the floor, published 2026-09-12)
- [How to record a lease-to-own sale so your margin is right](https://www.upchannels.com/about/guides/record-lease-to-own-sales): Ring the full ticket, record the provider as the tender, and post the gap between the ticket and the deposit as a fee — not as a discount on the item. (Money in, money out, published 2026-09-12)
- [How to reconcile a Stripe payout against your books](https://www.upchannels.com/about/guides/reconcile-a-stripe-payout): A payout is a batch, not a day. It nets fees, refunds and disputes over a window that never matches your sales day. Match the batch, post the fee as an expense. (Money in, money out, published 2026-09-12)
- [Move your stock off spreadsheets without losing serial numbers](https://www.upchannels.com/about/guides/move-stock-off-spreadsheets): Your stock comes across as a CSV. Your customer history does not. Clean the file before you import, run catalog and quantities as two passes, and count on day one. (Moving over, published 2026-09-12)
- [How to price delivery zones and haul-away fees](https://www.upchannels.com/about/guides/delivery-zones-and-haul-away-fees): Work out the fully loaded cost of one stop, draw zones off drive time instead of map radius, price haul-away as its own line, and cap free delivery by zone. (Money in, money out, published 2026-09-12)
- [How to cycle count a two-person store without closing the floor](https://www.upchannels.com/about/guides/cycle-count-two-person-store): Count a slice of the floor every week instead of everything once a year — which slice, how often, and what to do when the number is wrong. (Run the floor, published 2026-09-12)

## Notes

- The application itself (https://app.upchannels.com) is behind sign-in and is
  excluded from crawling.
- Product documentation lives at https://docs.upchannels.com.
- UpChannels ships updates most weeks, and the marketing pages are written by
  hand, so a feature description on this site can lag what is already in the
  product. Where a page and the running product disagree, the product is the
  current version. https://docs.upchannels.com is the closest thing to a live
  record; anything unclear can be checked at
  https://www.upchannels.com/contact.