STORIS and UpChannels are built for different sizes of business, and the honest comparison starts there. STORIS is a full home-furnishings ERP: a general ledger that posts every sale in real time and prints profit-and-loss statements and balance sheets for one or several companies, in-house installment and revolving financing with collections and Truth in Lending compliance, a Finance Queue that submits one credit application to a retailer’s primary, secondary and tertiary lenders, fifteen named financing and lease-to-own partners, open-to-buy and demand forecasting, and a logistics module that plans routes by cubic volume, pieces, stops and labour hours. It is priced by quote — "Request a Demo for a complete pricing consultation" — on an annual subscription with a one-time setup cost, its FAQ says it serves "retailers from $1M to $1B in revenue", and no free trial is mentioned on its pages. UpChannels is a $99 to $199 monthly subscription for a small store with a 14-day trial and no setup fee: the counter, the stock with conditions and photos on every serial, the service bench, the delivery truck with a signature and photos at the door and a tracking text to the customer, lease-to-own tenders reconciled at cash close, a double-entry ledger with P&L and balance sheet on Pro, and a team that builds the website and runs the ads. It has no in-house financing, no receivables with statements, no forecasting, and its QuickBooks sync is coming soon. A retailer that carries its own paper, runs several companies or buys to a forecast is a STORIS retailer; a store that wants a published price, a trial and the truck in the system is an UpChannels one (every STORIS fact checked 6 November 2026).
Comparing UpChannels Pro ($149/mo per store, 2 users included) with STORIS Standard Cloud Package (their introductory offering for small businesses; annual subscription plus one-time setup, priced on request). Every fact about STORIS below was read from their own published pages on . Prices change — check theirs before you decide.
A mark for STORIS means the feature is on their own pages as read on ; a mark for UpChannels means it ships today. "Partly" is a higher plan, an add-on, or part of the job. "Not documented" means we could not find it on their pages — not that they lack it. The detail for every row is in the table further down.
| What you need | UpChannels | STORIS |
|---|---|---|
| Published monthly price, no setup feeSTORIS: "Request a Demo for a complete pricing consultation"; an annual subscription and a one-time setup cost, amounts not published. UpChannels: $99 to $199 a month on /pricing. | Yes | No |
| Free trial without a cardNo trial is mentioned on the STORIS pages we read; UpChannels gives 14 days with no card. | Yes | Not documented |
| Every unit tracked by serial number | Yes | Yes |
| A condition per unit — open-box, scratch-and-dent, used — with photosSTORIS Mobile POS sells "as-is products" and inventory carries a "product status"; a condition grade and photos per unit are not described. | Yes | Partly |
| Purchase orders, receiving and reorder pointsSTORIS adds open-to-buy and demand forecasting, which UpChannels does not have; UpChannels lists what is low and you raise the order. | Yes | Yes |
| Stock counts with a barcode scanner | Yes | Yes |
| Repair work orders with parts, labour, deposits and a calendarSTORIS links a service order to the original sale, keeps a parts inventory and orders parts on a PO for the job; deposits on service orders are not stated. | Yes | Yes |
| The technician’s day on their phone, no app to installSTORIS alerts the assigned technician with "tickler messages"; a technician-facing mobile workflow is not described. | Yes | Not documented |
| Warranty or protection-plan claim filled in from the jobSTORIS tracks warranty expiry and terms, links protection plans to the sale, and tracks vendor chargebacks with authorization numbers and documentation. | Yes | Yes |
| Delivery routing inside the systemSTORIS plans routes by dollar value, pieces, stops, cubic volume and labour hours and integrates DispatchTrack, Descartes, Esri, Omnitracs and Package.ai. | Yes | Yes |
| Proof of delivery — signature and photos at the doorNot on the STORIS logistics page; GPS appears there for route communication and customer tracking. | Yes | Not documented |
| Automatic texts to the customer at each delivery or service stepUpChannels texts on Pro and Premium, emails on Basic. STORIS emails drop-ship tracking and lets customers track deliveries through its routing partners; automated texts are not described. | Partly | Partly |
| Layaway, deposits and special orders | Yes | Yes |
| In-house financing and receivables with statements and collectionsSTORIS runs installment and revolving plans, collections and a repossession tool; UpChannels tracks a balance per order and has no customer accounts. | No | Yes |
| Lease-to-own tenders by provider, reconciled at cash closeSTORIS lists Acima, Progressive Leasing, Koalafi and others among its partners and reconciles financed sales to its ledger; UpChannels records the provider and approval number and holds the lease on the awaiting-funding list until it pays. | Yes | Yes |
| A credit application submitted to lenders from the registerSTORIS’s Finance Queue sends one application to several lenders; UpChannels records the approval the provider already gave. | No | Yes |
| A card rate published on the siteNeither publishes one. STORIS names Adyen, Fiserv, Elavon, Shift4, PayPal, Corpay and Tender Retail as partners; UpChannels shows Stripe’s rate plus its fee in the app. | No | Not documented |
| Commission on sales or gross profit per person | Yes | Not documented |
| Books inside the system — P&L and balance sheetSTORIS posts a general ledger in real time for one or several companies; UpChannels on Pro and Premium, one store at a time. | Partly | Yes |
| QuickBooks OnlineSTORIS sends GL transactions, AP bills, refunds and vendors to QuickBooks; the UpChannels sync is coming soon and the team connects it meanwhile. | Partly | Yes |
| Online store from the same stockSTORIS integrates "your chosen website platform" through its APIs with real-time stock, checkout and online financing; UpChannels’ storefront is built by its team and quoted. | Partly | Partly |
| Runs in a browser on any deviceSTORIS NextGen Mobile POS is web-based and device-agnostic; its system-specifications page lists Windows 10 or 11 Pro PC requirements for the client. | Yes | Partly |
| Staff time clock and pay runs | Yes | Not documented |
| A team that runs your ads and builds your websiteSTORIS sells implementation, consulting, training and engineering services and lists marketing partners; ads and website builds are not on its own pages. | Yes | Not documented |
Written to the same standard for each: a limit of ours is stated as plainly as a limit of theirs. STORIS’s strengths are what their pages document; ours are what ships.
| What you need | UpChannels | STORIS |
|---|---|---|
| What do I pay, and how is it sold? | Pro is $149/mo per store (list $299), month-to-month, no setup fee; Basic is $99 and Premium $199. Free 14-day trial, no credit card. The prices are on /pricing. | By quote. Their pricing page publishes no figures and says "Request a demo"; their FAQ says "STORIS offers a Standard Cloud Package as our introductory offering for small businesses" with "STORIS user licensees, all of our core technology … all at a low annual subscription and one-time setup cost", and "Request a Demo for a complete pricing consultation". The demo form asks for projected annual revenue, and the FAQ says STORIS serves "retailers from $1M to $1B in revenue" (checked 6 November 2026). |
| What is included, and what does another user cost? | Every plan includes the counter, stock, service jobs, delivery, the time clock and pay runs; Pro adds the finance module, texts and the Customer Portal. Two users are included per store and extra users come in packs of five at $29/mo. | "All STORIS systems include our core software offering of Point of Sale, Inventory Management, Delivery Management, Buying Tools, Accounting, and Reporting"; cloud packages "bundle key technologies and allow you to choose advanced modules", and "retailers only pay for advanced features for their business as they develop the need for them". Per-user pricing is not published (checked 6 November 2026). |
| Does it track every unit by serial number, with its condition? | Yes. Serialized units follow their serial from receiving through reserved, sold and delivered; each carries a condition (New, Open box, Used, Damaged) and a status from your own list, with notes, photos and history. Every movement is a permanent ledger entry; a one-click audit finds and corrects drift; a cycle count records the variance and the reason. | Yes: "Track each piece of your appliance inventory with an individualized serial number", tied "to customers’ sales and service orders for precise warranty tracking and vendor chargeback management", with "Audit tracking by user and store location" and batch and radio-frequency barcoding for counting, receiving and picking. Mobile POS sells "as-is products" and inventory carries a "product status"; a condition grade and photos per unit are not described (checked 6 November 2026). |
| Can it run the repair bench — work orders, parts, a technician? | Yes, on every plan: a service job with a lead technician and crew, a no-login link that gives each technician their day on their phone, parts from stock or ordered on a purchase order from the job, the customer’s equipment with its warranty dates and every visit since, and a warranty or protection-plan claim filled in from the job. | Yes: service orders "can be created" on their own "for new customers or be linked to a Sales Order", a parts inventory with purchase orders tied to the job, technician schedules whose labour hours set route capacity, warranty expiry and terms, protection plans linked to the sale "to identify who pays", and vendor chargebacks that "track authorization numbers, documentation, and service reports". Technicians get "tickler messages" on a status change; a technician mobile app and customer notifications are not described (checked 6 November 2026). |
| Can it route a delivery and prove it was delivered? | Yes, on every plan: arrange a driver’s stops in one click, send the driver a private link with no app to install, capture a signature, photos and notes at the door even with no signal, let the delivery settle the order, and message the customer at five points with a tracking link. | Routing, yes, and deeper than ours: "Logistical Scheduling enables retailers to dynamically plan optimized delivery and service routes" with capacity by dollar value, piece count, stops, cubic volume and labour hours, multiple concurrent fulfillments from one sales order, picking by stage, and routing integrations with "DispatchTrack, Package.ai, Descartes, Esri, and Omnitracs" through which "GPS routes and updates" reach drivers and customers track deliveries. Proof of delivery, a native driver app, haul-away and partial delivery are not stated on the page (checked 6 November 2026). |
| How do customers pay — deposits, financing, lease-to-own, house accounts? | Deposits with the balance collected later, special orders, store credit, gift cards, trade-in credit, loyalty points, and lease-to-own by named provider — Acima, Progressive, Snap, Katapult, FlexShopper, Okinus, American First — recorded with the approval number and held on the awaiting-funding list at cash close. No in-house financing, no customer accounts or statements, and no credit application sent from the register. | The widest tender story on this site. Third-party financing where "the chosen provider will handle their payment plans directly" and STORIS manages "application, approval, authorization, settlement, and account reconciliation"; the Finance Queue submits one application "against the retailer’s available options for primary, secondary, and tertiary lenders"; in-house installment and revolving plans with collections; layaways, deposits and gift certificates in Accounts Receivable. Their financing page names only Versatile Credit and does not mention lease-to-own, while their technology-partners page lists Acima, Affirm, American First, Capital One, Concora Credit, Fairstone, Fortiva, Koalafi, Progressive Leasing, Smart Sales and Lease, Synchrony, TD Bank, Tower Loan, Versatile Credit and Wells Fargo (both checked 6 November 2026). |
| Can I take a card, and what does it cost? | Either bring the processor you already use — UpChannels takes no percentage of your card volume — or turn on the Stripe add-on and charge a countertop smart reader from the order, at Stripe’s rate plus a platform fee shown in the app. We do not publish a blended number. | Through "a STORIS certified partner": Adyen, Fiserv, Elavon and Shift4 are named on the Mobile POS page, and Adyen, Corpay, Fiserv, PayPal, Shift4 Payments and Tender Retail on the partners page. No rate is published on the pages we read (checked 6 November 2026). |
| Does it close the month — P&L, balance sheet, QuickBooks? | Pro and Premium include a double-entry ledger with a chart of accounts, a profit-and-loss and a balance sheet printable to PDF, bills checked against purchase orders and accounts payable; bank reconciliation is a paid add-on. The QuickBooks Online sync is built and coming soon; until it is switched on, our team connects QuickBooks as part of system integration. | Yes, as a core module: "The General Ledger in STORIS posts all activities from your point of sale, inventory, and back-office processes" in real time with audit stamps, Accounts Payable and Accounts Receivable, and "financial statements for single or multiple companies including Profit and Loss statements and Balance Sheets". A QuickBooks integration "sends information from STORIS to QuickBooks" — GL transactions, AP merchandise bills, customer refunds and vendors. Bank reconciliation as such is not described (checked 6 November 2026). |
| Can I sell online from the same stock? | Through our team: we build your website on your own domain — a product storefront with checkout, a booking-first service site, or both — running on the same system as your counter. It is quoted, not published, and not self-serve. | Through their APIs: "Retailers can use STORIS APIs to build a unified, real-time integration between STORIS ERP and your chosen website platform", with current inventory and pricing on the site, card payments, taxes, delivery fees, deposits and discount codes handled in STORIS, financing applied to online orders, and customers who "check their order status, and manage their accounts". No hosted STORIS website and no named platform are described; pricing is by contact (checked 6 November 2026). |
| More than one store? | Every plan: each location has its own profile, stock, tax rules and staff; stock is counted per location and transferred with the movement recorded; reports run per location or across all. Each store is its own subscription; one ledger per store. | Yes, and at a larger scale: "Retailers can operate multiple companies" with financial statements per company, "Audit tracking by user and store location", and a published case study titled "How Broad River Retail Scales to 40+ Stores with STORIS" (their customer, their account). Per-store pricing is not published (checked 6 November 2026). |
| Does it pay the staff — commissions, time clock, pay runs? | Yes, on every plan: commission on sales or gross profit to whoever sold and whoever did the work, split between up to three people, manufacturer spiffs, a PIN time clock with breaks, a published schedule, and a pay run exported for whoever files payroll. UpChannels is not a payroll provider. | Not stated on the point-of-sale, accounting or inventory pages we read: commissions, a time clock, schedules and pay runs do not appear there. Technician work schedules are kept in Customer Service (checked 6 November 2026). |
| Who sets it up, and am I locked in? | Setup help comes with every plan from the same team; month-to-month, cancel any time, no setup fee, and the trial takes no card. | A one-time setup cost and an annual subscription (their FAQ), with "Implementation and Consulting", "Software Training" through STORIS Academy, "Technical Support" and "Operational Reviews" sold as professional services; data conversion is "standard" when "you can get the data out of your current system into an excel file". Support runs "Monday through Friday from 8 am to 11 pm" with emergency cover "10 am to 7 pm Saturday, Sunday, and most major holidays". A contract length and whether services are included or billed are not stated on the pages we read (checked 6 November 2026). |
Checked November 6, 2026. We re-check these every quarter, and we would rather be told we are out of date than leave a wrong number up — tell us.
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